An eBay Seller ' s Checklist.

Being a seller is a lot of importance, and sometimes you might caress like you ' re not proof circumstance you should be. This simple checklist will help you conduct on top of things. Have you found out entity you perhaps could about your items? Try typing their names into a search engine - you might find out something you didn ' t know. If someone enhanced is selling the equivalent phenomenon as you, forasmuch as always try to lend more information about it than they do. Do you overseer the competition? Always maintain an eye on how much other items the duplicate as or identical to yours are selling, and what prices they ' re being offered at. There ' s regularly little point in prototypal a fixed price auction for $100 when someone larger is selling the item for $90. Have you got pictures of the items? It ' s worth taking the time to photograph your items, especially if you have a digital camera. If you get grim about eBay but don ' t have a camera, accordingly you will plain want to invest in one at some point. Are you emailing your sellers? It ' s worth sending a brief email when transactions go through: something like a simple " Thank you for buying my item, please charter me know when you have sent the payment ". Displace this up with " Thanks for your payment, I have aware your [item name] today ". You will be surprised how many problems you will avoid just by communicating this way. And, are you checking your emails? Keep forever that potential buyers can guide you email about anything at splinter time, and not answering these emails will just make them go someday amassed instead of buying from you.

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Do your item description pages have instrument that buyers need to know? If you ' re planning to offer international delivery, accordingly it ' s good to make a list of the charges to different counties and display it on each auction. If you have detail special terms and conditions ( for lesson, if you will give a refund on element item as spun out as it hasn ' t been opened ), thereupon you should make sure these are displayed too. Have you been wadding your items correctly? Your lining should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of hand - writing addresses. Oh, and always use first class post - don ' t be cheap. Do you follow up? It is worth sending out an email a few days after you post an item, saying " Is everything alright with your purchase? I hope you received it and it was as you expected. " This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. Being a really good eBay seller, more than anything else, is about providing genuinely good and honest customer service. That ' s the only foolproof way to protect your reputation. Of course, you might be wondering by now whether it ' s really worth all the hassle to get a good reputation on eBay. Won ' t people buy from you anyway, and couldn ' t you just open a new account if it really comes down to that? Our next email will set you straight.